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【已解决】hawk的cpanel中用文件管理器上传文件出错:unknown Bytes complete FAILED! :Upload canceled: VIRUS DETECTED! ( Heuristics.Broken.Executable FOUND)和Error: 500 ( A software occurred for a Windows Internet extension application that is required for the current operation. )

cPanel crifan 225浏览 0评论

【背景】

折腾:

【代码分享】C#代码:AuthorityCommentFinder – 模拟(chasethefootprint和DropMyLink添加footprint后去)google搜索

期间,

登陆hawk的cpanel,用文件管理器去上传文件,结果出错:

Error: 500 ( A software occurred for a Windows Internet extension application that is required for the current operation. )

There was a problem fetching the files information:

……

如图:

Error 500 A software error occurred for a Windows Internet extension application that is required for the current operation

注:

之前一直上传文件都是正常的,包括7z的文件。

只是现在出了问题。

【解决过程】

1.其实之前就出现类似的问题了:

unkown bytes completed failed upload canceled virus detected heuristics.broken.executable found

即:

unknown Bytes complete FAILED! :Upload canceled: VIRUS DETECTED! ( Heuristics.Broken.Executable FOUND)

但是:

(1)之前和这次,上传的都是xxx.7z文件

(2)确保文件都是正常的,没有被损坏

(3)也确保不是病毒,不包含病毒

(4)此处是用的Firefox,也不是IE(Windows Internet Explorer)

2.去试试,把7z,重新解压打包为zip,看看是否支持。

结果还真是:

zip文件,就是可以正常上传的:

zip file can upload ok

但是还是没搞懂,此处为何7z就不能上传。

3.网上一堆的帖子,都只是提到了说是什么ClamAV的问题:

Error upload file

但是此处,我在cpanel中,根本就没搜到过什么ClamAV。

4.后来,又试了试,结果上传7z也可以了:

later upload 7z is also ok

 

【总结】

现在,基本确定:

hawk的cpanel中,应该是系统不稳定,导致上传文件有时候出现:

unknown Bytes complete FAILED! :Upload canceled: VIRUS DETECTED! ( Heuristics.Broken.Executable FOUND)

或:

Error: 500 ( A software occurred for a Windows Internet extension application that is required for the current operation. )

而换个时间段,或许就可以了。。。。

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